Payment and delivery

Cancellation, Refund and Delivery Policy

Information about order, delivery and refund workflows.

Cancellation, Refund and Delivery Policy

Refund and cancellation requests for digital services are evaluated according to service status.

  • Orders not yet processed can be reviewed
  • Refunds can be assessed for technically undeliverable services
  • Duplicate payments and system errors are reviewed
  • Requests are received through support tickets